refunds & cancellation
changing your mind is allowed.
last updated 5 july 2026
you came here at a hard time, not to get trapped in a subscription. so refunds and cancelling are meant to be easy, and there are no retention games.
the 7-day refund
try membership for a full week. if it doesn't help, email us within 7 days of your payment and we'll refund every cent, no questions asked. you keep your streak and your vault either way.
to ask for it, email unsend@dyzr.io from any address, tell us the email you paid with, and we'll process the refund to your original payment method. refunds usually land back on your card within a few business days, depending on your bank.
cancelling
you can cancel any time. cancelling stops the next charge and keeps your access until the end of the period you've already paid for.
if you have an account with us, sign in and open manage or cancel membershipin the app: that opens Stripe's billing page where you can cancel yourself in a couple of taps.
if you paid without making an account, just email unsend@dyzr.io and we'll cancel it for you the same day. no phone call, no "are you sure" maze, no trying to talk you out of it.
after you cancel
the free inbox never closes: three replies a day and the panic button stay open forever, with no card. and your words are still yours: you can keep your vault, or delete everything from the app any time.
unsend is operated by DYZR, an independent studio based in Australia. these refund and cancellation rights sit alongside, and never reduce, the rights you have under Australian consumer law.
questions about any of this? email unsend@dyzr.io.